Free Shipping Over $29.99
Free Shipping Over $29.99
Low Price Guarantee
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Established in 1999
Free shipping nation wide
30 DAY EASY RETURNS AND EXCHANGES

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FAQ

Tracking Numbers

Posted by Aaron Golshen on

Your FedEx, UPS,USPS or Ontrac tracking number will be e-mailed to you once your order is shipped. You can also obtain your tracking numbers by logging onto the website under My Account link on the top of the page. You only need to sign up once, for future orders just remember your e-mail address and password. You don't need to sign up again. Just log in to your account to place additional orders, obtain tracking numbers, and invoice(s).

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Pre-Order Option

Posted by Aaron Golshen on

Items ordered that have a "Pre-Order" option will ship as soon as the item is restocked and becomes available, the product will provide you with an expected ship date. If you happen to place an order and have multiple items ordered, we will process and ship out the in stock item and ship the Pre-Order item once it is available. -Please note: Certain orders will be held until the Pre-Order item is available to ship out due to shipping cost involved.

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Stock Availability

Posted by Aaron Golshen on

Our inventory is on a first order first shipped basis. We cannot hold items for orders that are not placed. Our goal is to ship your order as soon as possible. Our standard procedure is to ship an order with the items that are available to ship. In rare cases if your order is not shipped complete our customer service staff will contact you and let you know what item was not shipped. Please note, items with low stock are not guaranteed shipment due to stock availability. We will reach out to you if we are unable to fulfill the...

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Shipping and Processing Time Frame

Posted by Aaron Golshen on

Most orders are usually picked, packed and shipped within the same business day if placed before 1:00 pm pst. (Monday Cut off time frame 11:00 am pst) All orders are processed and delivered Monday - Friday only.You will be emailed once your has shipped. Tracking info and carrier will be available in your online account.

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What is your lead time?

Posted by LF Collaborator on

Our lead time to ship a wholesale order should take approximately 3-6 Business Days depending on quantity of jackets. Large volume orders require some time to prepare and to ship out. 

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